Fubo Video Playback Improvement
Although the player experience and visual design had already been improved, we identified additional opportunities to further enhance the video playback experience, such as the video seeking experience. This project focuses on uncovering those opportunities through real user scenarios and proposing thoughtful, user-centered improvements to the playback controls.
My role
Senior Product Designer
Design Year
2024
Director Christopher Jarzabek
My Role & Contributions
• Solely led the project end-to-end
• Defined core user goals
• Evaluated the existing Fubo playback experience
• Proposed design solutions to key stakeholders
• Multiple proposals were approved and shipped to production
Design Process
1. Define user goals
2. Fubo Assessment
3. Design proposal
4. Proposal adaption & final design
Define user goals
When does a user try to scrub, FF/RW, and skipping?
A user wants to optimize their viewing time
A user wants to access key moments quickly and easily
Fubo Assessment
If so,
Does Fubo playback experience help a user watch their content in the shortest amount of time?
If so,
Does Fubo help a user to access key moments quickly and easily?
Fubo Assessment Summary
Design Proposal
Three parts to improve
User Goal
A user wants to optimize the viewing time